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| What sizes of glass are kept in stock? | collapse |
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| Are non-standard sizes of glass available? | collapse |
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| | Yes. GGI can often acquire non-standard sizes by special order, depending on the product. Special orders may result in longer lead times and increased costs. If you require a size not in stock, please ask us to help you get the glass you need. |
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| Are non-standard thicknesses available? | collapse |
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Yes, non-standard thicknesses are available depending on the product and the thickness required. Certain products such as rolled glass are not available in all thicknesses due to technical issues, or may require very large production runs. Acid-etched patterns however, are available in a much wider range of thicknesses. |
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| In which direction do patterns run? | collapse |
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| | Usually the lines, ribs or reeds of the pattern run parallel to the longer dimension. |
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| How many lites are there per case? | collapse |
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| Lite per case vary for each product. Please look at the product section of our website or call our customer service department at 800-431-2042 for details. |
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| | Yes, low-iron glass is available in certain product lines. And, acid-etched patterns are readily available in low iron, with quantities as small as one case. |
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| Can products be tempered or laminated? | collapse |
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| | Yes. Most products can be tempered and/or laminated. Some of our specialty-glass products however, are art glass and tempering may be very difficult. Specifics for each product are listed on the individual product pages. |
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| Are there special handling instructions for cutting, tempering or cleaning glass? | collapse |
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| | Certain products require special handling, most commonly acid-etched glass. Please contact us on 800-431-2042 for specific instructions on handling and maintaining these products. |
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Can you help me match a decorative product not listed
on your website? | collapse |
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| | Yes. We can often identify the product you need based on the product name, code #, a good picture, or better yet a small sample. Many products are known by different names, so the product you need might be in stock! If it is not in stock, we can usually get it or find a close alternate through our worldwide sourcing network. |
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